Interview: Khushboo Chawla
Head of Marketing at Exicom
Expanding Globally, Scaling Locally: Exicom’s Khushboo Chawla on Next Phase of EV Charging
December 02, 2025. By News Bureau
Que: Exicom has successfully installed more than 1.3 lakh units all over the country. Can you describe the technology and design that have been the key factors behind this?
Ans: Our achievement of over 1.3 lakh EV charger installations across India is rooted in technology tailored for local challenges. We design and deliver robust chargers equipped with a high level of intelligence and robust performance enabled by tech features like dynamic load sharing, smart energy management, and AI-based real-time remote management. This combination of design, hardware and software expertise ensures superior reliability and efficiency, suited for India’s diverse grid conditions. Coupled with compliance with global standards and modularity, our solutions work seamlessly from urban hubs to tier 2 and 3 cities and rural/highway environments, building confidence among operators and users alike.
Que: EV adoption is accelerating. What actions is Exicom taking to get ahead of the curve in terms of charging technology?
Ans: Exicom is a company that has deep on-ground expertise in incumbents and a keen eye on the future. We are an R&D first company, and each of our products is designed to deliver in the present and scale seamlessly into the future. Leading DC fast chargers with innovations like liquid-cooled dispensers and integrating renewable energy into EV charging are some examples of tech-forward moves by the company, balancing solar, grid, and battery supply for efficient charging. Our modular product range, with increasing car battery capacities and high-power EV charging, is becoming important. Our EV chargers combine modularity, smart algorithm-based load management to deliver ultra-fast, high-capacity charging, up to 400 kWh. We have recently backed a mobile EV charging startup called Charger on Wheels, and these strategic partnerships and ongoing R&D efforts feed into our ambition to build a tech-forward EV charging and critical power solutions company.
Que: Accessibility is another of Exicom’s core competencies, offering portable and flexible charging solutions. What is the impact of these on the experience of owning an EV?
Ans: On the AC (home) charging front, our focus is clear. We want to build confidence in the EV ecosystem so that people like you and me feel comfortable owning an EV. Taking that spirit into our products, Exicom’s portable charging solutions are designed to address the very real challenge of last-mile accessibility, enabling EV owners to charge conveniently anywhere – be it home, workplace, or on the move. Although you can charge at home or in public charging stations, having a reliable, no-fuss portable charging solution gives users flexibility and confidence to drive far and wide with their EVs. The customers want this, and we are seeing great traction for our AC chargers this festive season.
Que: How does Exicom ensure a seamless user interface, both in hardware and software, for customers using home and public chargers?
Ans: Our products are designed around three ethos that Exicom holds very close – Tech forward, User-centric and Sustainable. Ultimately, the charging experience must become as seamless and friction-free as possible. That is why we build products that are intuitive and ergonomically superior. User-centricity drives our interface design. Our chargers feature easy-to-use touchscreens with multilingual support and secure wireless communication. Complementing hardware, our mobile app provides remote control, payment convenience, scheduling, and real-time notifications, powered by AI-based diagnostics. This integration ensures users enjoy a smooth, intuitive experience, while operators benefit from efficient remote monitoring and maintenance.
Que: Can you brief us about your expansion plans and the markets you are targeting?
Ans: We are already working with the top CPOs, car and fleet OEMs in India. Our intent is to work hand in glove with all players in the EV ecosystem to enable non-linear growth for the industry. We are ready to support this growth in terms of both technology and capacities. A key milestone is the launch of our new manufacturing facility in Hyderabad, which is expected to boost our capability and cater to the increased market demand from this year onwards. Globally, we are present and scaling in Southeast Asia and the Middle East. We are also preparing to expand our footprint in the US, Europe and Australia through Tritium.
Que: What efforts is the company undertaking to utilise AI, IoT, or data analytics to increase smart charging features and predictive maintenance?
Ans: We spoke about ‘intelligence’ in the chargers earlier. This involves fusing our core expertise in power electronics, manufacturing and EV charging with new technologies. Our products are equipped with sensors and smart algorithms along with an in-house developed AI-based remote management system. All of this clubbed together ensures that your chargers communicate in real time for fault prediction, adaptive load management, and optimised energy consumption. This intelligence reduces downtime and operational costs, while allowing personalised user experiences. By integrating advanced analytics and dynamic load sharing with Battery Energy Storage Systems, Exicom delivers smarter, more reliable, and future-ready infrastructure.
Que: What is your vision when it comes to the role of women in India’s EV and clean tech space? How can we encourage more gender diversity in this fast-developing ecosystem?
Ans: The clean tech and EV space in India is still taking shape, and that gives us a real chance to shape its culture, not just its technology. Traditionally, women were underrepresented in STEM, but that’s changing fast. Today, nearly 43 percent of STEM graduates in India are women, one of the highest globally. The next step is to see more of them move into core engineering, design, and leadership roles within the industry.
At Exicom, we’re consciously building that environment, one that offers flexibility, mentorship, and equal access to opportunities. For the wider ecosystem, visibility matters as much as access. When young women see others like them designing automotive products and EV chargers, leading plants, or driving innovation in clean tech, they begin to see a place for themselves in it.
please contact: contact@energetica-india.net.
