Tata Power Crosses the 7 Lakh Consumer Base Landmark in Mumbai

Tata Power has announced that it has accomplished a milestone by crossing 7 lakh consumer base mark in Mumbai. On this occasion, Tata Power invited Sumit Acharya - the ‘7^th Lakh’ consumer at a celebratory event held at their Dharavi receiving station where he planted a sapling to commemorate this achievement.

In 2008, the Supreme Court, by its landmark judgement paved the way for Tata Power with the right to supply electricity directly to all consumers and grow its distribution business in Mumbai. Also, MERC laid down clear guidelines for an ‘Operational Protocol’ where it allowed consumers to choose their supplier between (then) Rinfra (now Adani) and Tata Power, thus establishing a viable alternative for reform in the distribution sector in India. The Company started off with a consumer base of 26,000 direct consumers prior to its retail expansion in Mumbai which commenced from November 2009 onwards.

Today, the company is growing at a rapid pace at which the consumer base has moved from 26,000 to 7 lakhs in a decade. With a major focus on superior customer service & delivery, the Company continues to provide  affordable services with superior customer experience.

Speaking on this achievement, Praveer Sinha, CEO and MD, Tata Power, said, “We are extremely delighted to cross the 7 lakh consumer mark in Mumbai. We wish to continue being a relevant part of the growing consumer base and reach new heights through constant innovation and excellent customer service.”