“In that, I am laying down for the first time in the power sector, a Bill of Rights of Consumers,” he said
September 10, 2019. By News Bureau
A new power tariff policy with a focus on enabling the consumer has been sent to the Union Cabinet for sanction and it is projected to be passed soon, Power Minister RK Singh said.
The new power tariff policy is a path breaking one, Singh believed, adding it has gone to the Cabinet and hopefully it would be passed quickly.
“In that, I am laying down for the first time in the power sector, a Bill of Rights of Consumers,” he said.
The rights include 24X7 power supply to consumers and in case of any load-shedding, a penalty would be levied on distribution companies (Discoms) and credited into consumers account, Singh told .
If there was any disruption in supply–transformer going off etc it has to be attended within a certain timeframe which would be laid down by the regulator and if not attended within that time, then again penalty would be levied, Singh said.
He said the discoms cannot pass on the burden of their inefficiency (on the consumers).
“Like if the discom is making higher losses then it cannot increase the tariff. We are saying that losses of only up to 15 percent can be passed into the tariff. We are also coming out with a system where by you (consumer) can choose your supplier.”
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